We respect your privacy and are committed to protecting your personal information. This Privacy Policy sets out how Olivia Muir Consulting (ABN 80 449 706 720) ("we", "us", "our") collects, stores, uses, and discloses your personal information in accordance with the Privacy Act 1988 (Cth).

By using our Website located at www.oliviamuir.com.au, you agree to this Privacy Policy.

1. What information we collect

We may collect the following types of personal information:

• Name, email address, phone number, and business information;

• Information you provide via contact forms, downloads, event registrations, or subscriptions;

• Website usage data (including IP address, browser type, referring site, pages visited, and time spent on site);

• Information from cookies and similar tracking technologies.

2. How we collect information

We collect information directly from you when you:

• Complete forms on our Website;

• Communicate with us via email, phone, or online platforms;

• Subscribe to newsletters, updates, or downloads.

We also collect information automatically via:

• Analytics and tracking tools (such as Google Analytics);

• Cookies and similar technologies (see Section 6 below).

3. How we use your information

We may use your personal information to:

• Provide, operate, and maintain our Website and services;

• Respond to your inquiries and requests;

• Send you information about our services, promotions, or updates;

• Understand Website usage and improve our Website, marketing, and customer experience;

• Comply with legal obligations.

• Send you marketing communications if you opt in.

4. Disclosure of information

We may disclose your information to:

• Service providers who assist us in operating our Website, managing communications, or delivering services (e.g., IT, hosting, marketing platforms);

• Professional advisers (e.g., legal, accounting) where reasonably required;

• Regulatory authorities if required by law.

We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

5. Overseas disclosure

Some of our third-party service providers may be located overseas. We take reasonable steps to ensure your information is protected.

6. Cookies and tracking

We use cookies and other tracking technologies to:

• Understand and analyse Website traffic and usage;

• Customise and improve your Website experience;

• Enable advertising or remarketing in the future.

By continuing to browse the Website, you consent to the use of cookies.

You can manage cookie settings through your browser preferences.

7. Data security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure.

8. Your rights

You may:

• Request access to the personal information we hold about you;

• Request corrections if your information is inaccurate or out of date;

• Withdraw your consent to marketing communications at any time.

Please contact us at hello[AT]oliviamuir.com.au to make a request.

9. European Union/UK Residents (GDPR)

If you are located in the European Union or United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to erasure ("right to be forgotten");

• The right to data portability;

• The right to object to processing.

Please contact us at hello@oliviamuir.com.au to exercise these rights. 

10. Changes to this Policy

We may update this Privacy Policy at any time. The updated version will be effective immediately upon posting on the Website. Your continued use of the Website indicates your acceptance of the updated policy.

11. Contact us

If you have any questions about this Privacy Policy, please contact:

Business Name: Olivia Muir
Email: hello[AT]oliviamuir.com.au